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Comprehensive Service Portfolio

Trimax offers best-in-class data center services on a convenient “variable cost” model to help you avoid upfront capital investments. These services are catered through our state-of-the-art data centers, located at Mumbai and Bengaluru.

A comprehensive portfolio of highly secure & scalable ‘pay-as-you-go’ Cloud Computing services helps organizations adapt to changing business environment with  cost-effectiveness. The portfolio comprises Cloud-based offerings for access to scalable computing and storage infrastructure (IaaS), applications on-demand (SaaS), disaster recovery services (DRaaS) and collaborative solutions which is available for white labeling

Our approach  model on white labeling :

  • Service provider can use Trimax Infrastructure to build the services
  • Many capital intensive service setups,like Video Conferencing, Emailing, SaaS, Cloud (Iaas) etc can be offered to end customer on Pay as you Go model
  • .Enabling Service Provider to venture in to Managed Services market without making any huge investment.Trimax skill and competency in managing and maintaining service SLAs .
  • We  Act as a single point of “Value Added Service Provider” from day one.

A leading telecommunication company required managed video conferencing solutionswhich should be integrable to equipment from Multiple OEMs.

Solution should be Lawful Interception (LI) Compliant

The Challenges was

Long time in deployment of equipment and evaluation of products from multiple OEMs

Integration with their Billing and other Management systems

Building a self service portal for their end customers

Maintenance and building a specialized operations team to support end customers

 

Solution Provided

We deployed end- to end solutions integrable with equipments of multiple OEMs

Infrastructure accessible using MPLS/Internet/ISDN

Internally developed Company’s branded Customer Self Service portal using the APIs from Polycom using our expertise in software development

Developed Management portal for Company’s internal team for

Order management

Formatted CDRs for their billing system

Support for LI

FTP CDRs and recording using secure FTP to Company specified LI servers 

Reports Provided

  • Service Provider Reports
  • Customer Database Report
  • Order Status Report
  • Change Request Report
  • Termination Report
  • Customer Reports (Graphical Dashboard)
      • Meetings conducted (Duration wise segregation)
      • No. of Meetings Conducted

Apart from this  we have also offered white labeling with a laragest bank
Solution Offered

  • 50 HD ports deployed as part of phase 1 with the provision to scale up to 200 ports in phase 2
  • 500 soft clients are installed at Laptops/Desktops for the Business users
  • 13 HD boardroom endpoints (Codec, Camera and Microphones)
  • Investment protection to bank by enabling interoperability with their existing VC infrastructure.
  • 24×7 remote support from certified NOC engineers
  • Dedicated online portal to schedule meetings, check utilization and generate usage reports

There are many more success experiences  to share with you click here to know more

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